Privacy Policy

Version : 1.1
Last version date : 2025-04-09

Respect for your privacy is of the utmost importance to marketpedia, which is responsible for this site.

This privacy policy applies to Marketpedia’s website, products and its content and is intended to explain to you the conditions governing the collection and processing of your personal information collected on Marketpedia’s websites and platforms.

By using Marketpedia and its Content, you acknowledge that you have read and understood this privacy policy.

This policy applies to the sites:

Policy objectives

The purpose of this privacy policy is to expose you to:

How your personal information is collected and processed. What are your rights regarding this information;
Who is responsible for processing the personal information collected and processed;
To whom this information is transmitted;
Possibly, the site’s policy regarding cookies.

Definition of Personal Information

All information likely to identify you must be considered personal information. This includes your first and last name, your age, your postal address, your email address, your location or even your IP address;

This privacy policy supplements the General Conditions of Use which you can consult at: marketpedia.ca/en/terms

1. Personal information collected

When you take certain actions, for example but not limited to: creating an account, subscribing to an interest list or signing up for our electronic communications, we collect the personal information you provide to us.

We collect these personal informations :

Name
First name
Mailing address
Zip Code
Email address
Telephone/fax number
Gender or sex
Age/date of birth
Ethnic origins/nationality
Political/union affiliation
Religion
Education/training
Profession
Income/financial resources
Preferences (musical, literary, cinematographic, etc.)
Physical description
Service provider’s domain name
Location Information
and any other information about you which you can provide.

The personal information we collect is collected through the collection methods described below.

1.1 Collection Methods

Your personal information is collected by various methods as well as through the interactivity that can be established between you and our websites and applications. This information is collected by the following means:

Website Registration Forms
Order forms
Application registration forms
Newsletter subscription forms
Communication preferences
Opinion poll
Forum or discussion area
Comments
Correspondence
Information for promotional offers
Sweepstakes

1.2 Uses

We use information collected for the following purposes:

Order tracking
Product Information/ Updates
Promotional offers
Statistics
Contact
Website management
Improvement of products and services

2. Log files and cookies

When you browse our websites and applications, we collect certain information through log files and cookies. These files allow us to process statistics and traffic information, facilitate navigation and improve the service for your convenience.

These files collect primarily the following information:

IP Address
Operating system
Pages visited and queries
Connection time and day

The use of such files allows us to achieve the following objectives:

Improved service and personalized welcome
Creation of personalized consumption profiles
Order tracking
Statistical studies

2.1 Opposition to the use of cookies by the site

You can object to the recording of these cookies by configuring your browser software.

If you decide to deactivate cookies, you can then continue browsing the site. However, any malfunction of the site caused by this manipulation cannot be considered as being our fault.

2.2 Third Party Service

By browsing the site, third-party cookies may be saved. This particularly concerns the following third parties:

Stripe
Zoho CRM
Zoho Marketing+
Linkedin
Facebook
Google Analytics
Posthog
wpdiscuz – comments

Normally, the third-party providers we use on Marketpedia only collect, use and disclose your information to the extent necessary to carry out the services they provide to us.

In addition, the site includes social media buttons allowing you to share your activity on the site. Cookie files from these social networks may therefore be stored on your computer when you use these features.

These sites have their own privacy policies and general conditions of use that may be different from our site. We invite you to consult the privacy policies and general conditions of use of these sites.

We undertake not to sell to third parties or generally commercialize the personal information collected. However, we may share this information with third parties for the following reasons:

Creation of consumption profiles
Order fulfillment
Partnership
Advertisement

If you do not want your personal information to be shared with third parties, you can object at the time of collection or at any time thereafter, as mentioned in the “Right of opposition and withdrawal” section.

4. Duration of retention

The person responsible for processing personal information will keep all personal information collected in its site computer systems under reasonable security conditions for a period of: 9 months.

5. Hosting

Website

Our site is hosted by: Dreamhost LLC , whose head office is located at :

Los Angeles, CA

The personal information we collect and process is transferred to the following country(ies) : UNITED STATES.

Application

Our app is hosted on servers by: Hetzner Online Gmbh, whose head office is located at the following address:

Industriestr. 25, 91710 Gunzenhausen, Germany

Tel: +49 (0)9831 505-0

The personal information we collect and process is transferred to the following country(ies): : Germany.

6. Right of opposition and withdrawal

We are committed to offering you the right to object and withdraw your personal information. The right to object is understood as the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during collection. The right of withdrawal is understood as the possibility offered to Internet users to request that their personal information no longer appears, for example, in a mailing list.

You have the right to object to the processing of your personal information by the site (“right to object“). You also have the right to request that your personal information no longer appear, for example, in a mailing list (“right of withdrawal“).

In order to object to the processing of your personal information or request removal of your personal information, you must follow the following procedure:

The user must make a request to limit the processing of their personal information to the information processing manager..

7. Right of access, rectification and deletion

We undertake to recognize a right of access and rectification to those concerned and wishing to consult, modify or have information concerning them deleted.

You can read, update, modify or request the deletion of information about you, by following the procedure set out below:

The user must send an email to the person responsible for processing personal information, specifying the subject of their request and using the contact email address of the person responsible for personal information provided on this page.
The request for deletion of data will be processed within 15 working days.

We may disclose your personal information if we are required to do so by law or if you violate these Terms, which may require us to take appropriate action.

8. Security

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. We are also committed to ensuring that the personal information we collect is stored in a secure environment. Everyone working for us is also required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

Protocole SSL (Secure Sockets Layer)
Access management – authorized person
Access management – data subject
Network monitoring software
Daily Backups
Firewalls

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, some risk is always present when using the Internet to transmit personal information.

9. Modifications

We reserve the right to modify this privacy policy. These changes will be brought to your attention in advance. We will understand that you accept these changes if you access or continue to use Marketpedia or its Content; if you do not agree to these changes, you must discontinue your use before these changes become effective.

This privacy policy can be consulted at any time at the address indicated below:

marketpedia.ca/en/privacy

Therefore, you are invited to regularly consult this confidentiality policy in order to keep informed of the latest changes that will be made to it.

10. Acceptance of the privacy policy

By browsing the site, you confirm that you have read and understood this confidentiality policy and accept its conditions, particularly with regard to the collection and processing of your personal information, as well as the use of cookies.

11. Legislation

We undertake to comply with the legislative provisions set out in:

Act respecting the protection of personal information in the private sector, RLRQ c P-39.1 ; and/or
Personal Information Protection and Electronic Documents Act, LC 2000, c 5.

12. Questions and Contact Information

For any questions relating to these Conditions, to file a complaint or if you wish to obtain further information, you can contact us:

The person responsible for processing personal information is: David Paquet

He can be contacted as follows:

By sending us an email to the following address: [email protected]
By writing to us at: 39 Ogilvy Ouest, St-Hippolyte, J8A 3G5

The person responsible for processing personal information is responsible for determining the purposes and means used to process personal information.

If you contact us, we will then have access to the information you share with us, including your contact details, and any questions asked or comments made. We will then collect this information to respond to you and, if necessary, react to the situation identified.

Obligations of the person responsible for processing personal information

The person responsible for processing personal information undertakes to protect the personal information collected, not to transmit it to third parties without you having been informed and to respect the purposes for which this information was collected.

In addition, the person responsible for processing personal information undertakes to notify you in the event of rectification or deletion of personal information, unless this entails disproportionate formalities, costs or steps for him.

In the event that the integrity, confidentiality or security of your personal information is compromised, the data controller undertakes to inform you by any means.